Access TeleCare clinicians collaborate with ED physicians and care teams by working directly within the hospital’s established behavioral health consult workflow. After the ED team requests a consultation, the Access TeleCare clinician reviews the patient chart, conducts the virtual psychiatric evaluation, documents recommendations in the EMR, and completes peer-to-peer communication with the requesting physician. Nurses help coordinate the telemedicine encounter at the bedside, while social workers, case managers, and other team members may help with safety planning, placement, or follow-up. This model keeps psychiatric expertise connected to the ED’s clinical decision-making process.






