Using Telemedicine to Overcome Behavioral Health Hospital Challenges
Access TeleCare helps behavioral health hospitals care for more patients locally, reducing transfers and improving care with timely access to behavioral health specialists.
Key Benefits of Behavioral Health Telemedicine for Hospitals
Reduce Turnover and Clinical Burnout
Reduce Turnover and Clinical Burnout
Alleviate the burden and stress of mental health patient care from your on-site staff by leveraging Access TeleCare’s clinicians via telehealth.Medical Directorship With 24/7/365 On-Call Coverage
Medical Directorship With 24/7/365 On-Call Coverage
Access TeleCare can become your entire behavioral health department or augment your existing BH services with a long-term team of providers and the bench strength to cover and grow your units.
Daily Rounding
Daily Rounding
Access TeleCare’s psychiatric mental health nurse practitioners (PMHNPs) provide daily rounding and work within your operational workflows, providing all needed documentation within your EMR for efficient, collaborative care.Drive Revenue
Drive Revenue
Our behavioral health telemedicine programs maximize your census, while improving quality of care with timely access, and streamlining the admissions process with 24/7/365 rapid response call coverage.Eliminate Locums
Eliminate Locums
Access TeleCare provides a permanent solution for your behavioral health clinician staffing, helping reduce costs associated with locums, as well as, enabling your hospital to scale up to meet demand and growth.Operational Efficiency
Operational Efficiency
Access TeleCare adapts our care delivery to integrate with your existing workflows, and our providers work within your EMR and collaborate with your care teams. We supply any technology needed, and we can handle all billing.How Behavioral Health Telemedicine Works
Fully Virtual Behavioral Health Services
Access TeleCare Case Study
Access TeleCare achieves superior patient outcomes, staff satisfaction, and operational efficiencies for Oceans Behavioral Hospital Lake Charles. See how we deliver full coverage for the hospital’s inpatient and outpatient behavioral health programs.
Behavioral Health Hospital Turns to Access TeleCare to Maintain 24/7 Psychiatric Care Amid Provider Shortages
Access TeleCare Case Study
When an 84-bed behavioral health hospital faced gaps in psychiatric coverage, it partnered with Access TeleCare to launch a fully virtual behavioral health program and meet patients’ care needs.
Who We Serve
Rural Behavioral Health Hospital on the Brink of Closing Turns to Access TeleCare to Continue Providing Psychiatric Care
Access TeleCare Case Study
A stand-alone, rural behavioral health hospital faced the threat of closure after the individual serving as both medical director and psychiatrist announced their retirement. Access TeleCare launched a fully virtual program in less than three months to ensure the hospital maintained full coverage without service interruptions.
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Frequently Asked Questions
Access TeleCare helps behavioral health hospitals manage psychiatrist shortages by providing full or partial virtual psychiatric coverage based on the facility’s needs. Its model can include psychiatric medical directorship, 24/7/365 on-call coverage, daily rounding by psychiatric mental health nurse practitioners, and scheduled physician rounding. A dedicated team gives hospitals greater bench strength when a clinician is unavailable and reduces dependence on temporary locum coverage. Access TeleCare can become the hospital’s professional psychiatric department or augment an existing team, creating a more sustainable way to maintain coverage and support growth.
Access TeleCare’s virtual behavioral health services give psychiatric hospitals reliable clinical coverage and operational support across admissions, daily treatment, and discharge. The program can include 24/7/365 on-call coverage, psychiatric medical directorship, daily rounding, medication management, psychotherapy, and discharge documentation. Access TeleCare can also support outpatient programs offered by the hospital including intensive outpatient programs (IOPs), partial hospitalization programs, and outpatient follow-up, all performed virtually. Access TeleCare clinicians work within the hospital’s EMR and collaborate with onsite clinical and administrative teams. Access TeleCare can also supply the necessary telemedicine technology and manage professional billing, helping the hospital add psychiatric capacity without building every component internally.
Yes. Access TeleCare provides behavioral health hospitals with 24/7/365 virtual psychiatric coverage through a model that can include on-call support, psychiatric medical directorship, daily rounding, and scheduled physician oversight. Psychiatric mental health nurse practitioners can round daily and respond as needed, while Access TeleCare physicians provide medical directorship and scheduled rounding. The model can be adjusted to meet each hospitals’ unique needs and/or state-level requirements. Coverage can supplement an existing psychiatric team or serve as the hospital’s primary professional psychiatric coverage.
Access TeleCare supports admissions and crisis stabilization by giving behavioral health hospitals 24/7/365 access to psychiatric clinicians for initial assessments, medication evaluations, and urgent clinical needs. After a patient is medically cleared and accepted to the hospital, an Access TeleCare physician or psychiatric mental health nurse practitioner can complete the initial psychiatric evaluation and begin the care plan. Daily rounding and on-call coverage support continued stabilization, medication management, and treatment adjustments. Access TeleCare clinicians document their findings in the hospital’s EMR and communicate directly with the onsite team to keep care coordinated.
Access TeleCare helps behavioral health hospitals scale during high-volume periods by providing a dedicated virtual team with the bench strength to maintain coverage as demand changes. Hospitals can use Access TeleCare for full psychiatric coverage or to expand an existing team through medical directorship, daily rounding, and 24/7/365 on-call support. This model helps reduce coverage gaps caused by vacations, illness, turnover, or local recruitment challenges. Reliable psychiatric availability can also help hospitals streamline admissions, support a higher census, and expand programs without depending solely on additional onsite hires. Access TeleCare often partners with behavioral health hospitals to proactively scale up daily census. With the support of our extensive team of psychiatric clinicians, behavioral health hospitals have the flexibility to ensure bed capacity is maximized and even new units and/or wings can be opened an immediately be able to treat new patients with professional psychiatric coverage.
Access TeleCare integrates with onsite behavioral health teams by adapting its clinical coverage to the hospital’s established admissions, rounding, documentation, communication, and discharge workflows. Its clinicians work within the hospital’s EMR, document assessments and medication recommendations, and collaborate directly with nurses, administrators, case managers, quality leaders, and utilization management teams. Access TeleCare physicians can provide medical directorship and participate in interdisciplinary, quality, and performance improvement meetings. This approach makes the virtual clinicians part of the hospital’s operating team rather than a separate, transactional consultation service.
Access TeleCare begins implementation by defining the hospital’s coverage needs, including whether the program will provide full or partial psychiatric coverage, medical directorship, daily rounding, on-call support, or a combination of services. The teams then align admissions, scheduling, rounding, EMR documentation, communication, discharge, and billing workflows. Access TeleCare can provide the telemedicine technology needed for virtual care and works with onsite staff to prepare for launch. The final staffing model and implementation plan are designed around the hospital’s existing operations, patient population, and coverage goals.
Access TeleCare can help psychiatric hospitals reduce pressure on onsite teams by providing dependable psychiatric coverage for admissions, daily rounding, medication needs, and after-hours calls. A dedicated virtual team reduces the need for hospital leaders and nurses to continually work around individual clinician schedules or fill last-minute gaps. Access TeleCare can also provide medical directorship and additional operational support, giving onsite clinicians access to psychiatric expertise without carrying the full coverage burden themselves. This model can support a more stable work environment while reducing reliance on short-term locum staffing.
Access TeleCare can help behavioral health hospitals improve patient access and increase usable capacity by maintaining consistent psychiatric coverage across admissions, inpatient treatment, and discharge. With 24/7/365 on-call support, daily rounding, and medical directorship, hospitals can reduce coverage gaps that may delay admission or interrupt care. Access TeleCare’s dedicated virtual teams can also support program growth, higher patient volumes, and continuity between inpatient and outpatient services. Results depend on each hospital’s operations, demand, and program design, but the service gives hospitals a scalable way to serve more patients without relying solely on local recruitment.















