Building & Sustaining a True Continuum of Behavioral Health Care

“We don’t just plug in a telePsychiatrist and walk away. We identify where the bottlenecks are and help teams turn fragmented services into a true continuum of behavioral health care. Whether it’s the emergency department, inpatient unit, or outpatient setting, we help fill the gaps, smooth the continuum, and build an integrated flow that ensures patients receive timely, consistent, coordinated care.”
Michael Genovese, M.D., J.D.
Chief Medical Officer of Behavioral Health
Access TeleCare
Virtual Behavioral Health delivers improvements across operations, finance, and care quality and outcomes.
Your Hospital Challenges. Solved.
Behavioral Health Care Across the Care Continuum with TelePsychiatry
Behavioral Health Care Across the Care Continuum with TelePsychiatry
telePsychiatry Program Success Stories
“Our successful partnership with Access TeleCare at Allen Hospital showed that we could help alleviate the stress placed on our other facilities. Access TeleCare is a helpful morale booster to our doctors and nurses while also providing best-in-class care for our patients.”
“It‘s been a great partnership with Access TeleCare. They go above and beyond to make sure they’re very much part of our team, and their providers make sure we are their priority. They have truly exceeded expectations.”
“The Access TeleCare team is available even on the weekends or holidays to help with insurance documentation. They’re always available and open to talking with me to answer questions or help explain to the insurance company why they’re leaning toward a certain type of treatment or need a stay to be extended.”
“Since we’ve gone with Access TeleCare, we’ve seen our business grow and we’ve seen our patient complaints go down.”
“Adding virtual behavioral health didn’t just fill a gap, it changed the trajectory of our care delivery. We’re treating more complex patients in-house, cutting down transfers, and doing more to serve our communities that historically have had the hardest time accessing specialty care.”
“Were it not for our ability to use telemedicine, we would not be able to take care of near the number of patients here, and that would greatly increase the number of patients that we would have to transfer out.”
“We’ve had overwhelming support from the community. The telemedicine services allow people to stay here. Otherwise, they would have to travel 75+ miles for care. When people come into the hospital and experience it firsthand, or with their loved ones, they really are appreciative of the services and that they allow them to stay here in their community.”
Explore Case Studies
Expanding Access. Driving Growth.
By expanding access, reducing outbound transfers, and eliminating treatment delays, the hospital transformed its ability to care for its community, close to home. Explore The Case Study Here >> […]
Virtual Behavioral Health that Goes Beyond the Obvious: Recognizing a stroke and saving a life.
Because of the physician’s clinical judgment and commitment to seeing the whole patient — not just the
presenting issue — he likely saved the man’s life. The facility later contacted Access […]
Maintaining 24/7 Psychiatric Care
An 84-bed behavioral health hospital partnered with Access TeleCare to launch a virtual program, addressing psychiatric coverage gaps.
teleBehavioral Health Alleviates ED and Resource Strain
CaroMont’s virtual behavioral health program cut psychiatric stays by 70% and reduced Code Purple hours from 1,700 to 148. Explore The Case Study Here >>
Breaking the ED Boarding Bottleneck: How TeleBehavioral Health Can Make a Difference
A new national study from the University of Michigan Medical [...]
Advancing Behavioral Health Access at Psych Congress 2025
Timely behavioral health care access remains one of the most [...]
C.A.R.E. for the Future of Behavioral Health
Meeting patients’ behavioral health needs requires more than a quick [...]









