Contact Us

See how we can help solve your access and coverage challenges.

Customer Support Options 

Sales Inquiries

1-866-904-0619

Client Services

1-866-904-0626

Consult Or Technical Support

1-855-216-1075

Telemedicine Technical Support

1-866-922-5527

Medical Records Requests

> medicalrecords@accesstelecare.com

1-972-449-0542
Fax: 1-786-672-6100

Compliance Requests

> compliance@accesstelecare.com

1-866-904-0645

Employee Support Options

If requesting an Employment (dates of employment, position, company) & Wage (rate of pay and up to 3 years of past wage history) Verification, please contact the primary resource below.

Clinical

Reappointment Verification, Employment Verification, and Employment History

> credentialingteam@accesstelecare.com

Non-Clinical

Non-Clinical Employment & Wage Verification and Clinical Home Loan/Rent Applications

> HR@accesstelecare.com

Verifications will be completed within 5 – 7 business days.