Access TeleCare again receives The Joint Commission’s Gold Seal of Approval® for Ambulatory/Telehealth Health Care Accreditation for telehealth services by demonstrating continuous compliance with its performance standards. The Gold Seal® is a symbol of quality that reflects a health care organization’s commitment to providing safe and quality patient care.

Access TeleCare was the first telemedicine organization to earn The Joint Commission’s Gold Seal of Approval® in 2006 and has consistently maintained the accreditation since.

“As a physician-founded and -led telemedicine provider, Access TeleCare is committed to delivering our telemedicine solutions with the highest level of quality and safety for our patients and the hospital and outpatient clinics we serve,” said Chris Gallagher, M.D., CEO, Access TeleCare. “We are proud to maintain our long-standing accreditation with The Joint Commission.”

Access TeleCare underwent a rigorous on-site survey on October 24, 2023. During the site visit, a team of Joint Commission reviewers evaluated compliance with Ambulatory & Telehealth standards, including provision of care, record of care, leadership, credentialing/privileging, emergency management, competence assessment, and rights and responsibilities of the individual.

“As a healthcare accreditor, The Joint Commission works with healthcare organizations across care settings to inspire safer and higher quality of care that is more equitable and compassionate,” says Ken Grubbs, DNP, MBA, RN, executive vice president of Accreditation and Certification Operations and chief nursing officer, The Joint Commission. “Through collaborating on innovative solutions and evidence-based resources and tools, The Joint Commission helps drive improvement while maintaining accountability through our leading survey methods and standards. We commend Access TeleCare for its commitment to advance safety, quality, equity, and compassion for all patients.”

The Joint Commission’s standards are developed in consultation with health care experts and providers, measurement experts and patients. They are informed by scientific literature and expert consensus to help health care organizations measure, assess, and improve performance. The surveyors also conduct onsite observations and interviews.

For more information, please visit The Joint Commission website.

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