Inpatient telemedicine is here to stay — but how do we make sure technology enhances, rather than hinders, the patient experience? In a recent article for Becker’s Hospital Review, Dr. Chris Gallagher, CEO of Access TeleCare, highlights three essential strategies to break through the screen and build truly patient-centered virtual care:

  • Convey professionalism at every moment

  • Show empathy and friendliness with intention
  • Take more time — connection can’t be rushed

 

In a world where patients crave compassionate care and human connection, even in virtual settings, these analog skills are critical for quality outcomes.

Read the full article on Becker’s.