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For Martha Garcia, VP of Clinical Quality and Compliance for SOC Telemed (SOC), a clinical quality management program in telemedicine demands evidence-based practices, outcomes tracking and measurements, and continuous improvement.  In other words, it is no different than the clinical quality programs […]

As Hurricane Season draws nearer—the formal beginning of the season is recognized as June 1—many hospitals are already overwhelmed with patients due to the COVID-19 pandemic or anticipating a “second surge.” This adds urgency to telemedicine implementations because these facilities may need […]

Credentialing, licensing and privileging (CLP) is a long and resource-intensive ordeal for all physician practices and hospitals. Telemedicine companies are no exception. There is a great deal of variability in requirements and procedures from each state, licensing board, and hospital. What is […]

Betelle Hailemariam is the Manager of Operations Optimization at Access TeleCare and a Lean Six Sigma Black Belt. After earning her master’s degree in Health Systems Administration from Georgetown University, she has worked to improve processes at several large healthcare organizations, including […]

Hospitalists, in general, are the decathletes of the healthcare industry. They care for complicated hospitalized patients around-the-clock, coordinate care between different doctors, order and follow-up on tests, meet with patients’ family members, and deal with a multitude of problems as they arise. […]