teleInfectious Disease Support Creates Patient-Centered Care2026-07-02T17:14:04-05:00

Patient impact Stories

Patient-Centered Care With Telemedicine

Access TeleCare’s infectious disease specialists turned what was initially diagnosed as a six-week hospital stay into one that lasted just a few days.

The Case

When an elderly man from Massachusetts contracted an infection while on vacation in South Carolina, the local care team initially recommended a six-week course of IV antibiotics that would have kept him away from home for over a month.

The Result

After consulting with Dr. Jade Le, Access TeleCare’s chief of infectious disease, the patient was given an alternative care plan, one that saw him fly home the very next week to recuperate at home with oral antibiotics. The patient then received one final antibiotic IV infusion and was seen by a local infectious disease specialist who confirmed that the infection was gone.

“Cases like this are at the heart of what Access TeleCare is all about. Delivering excellent specialty care quickly and keeping the patient at the center of care are central to what we do.”

Dr. Chris Gallagher
Access TeleCare Founder and Chief Strategy Officer

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