When UnityPoint Health made expanding access to specialty care across its system a top priority, Access TeleCare became a trusted partner to service patient demand across its network of 20 regional hospitals, 19 community network hospitals, and over 400 clinics.
Like other systems across the country, UnityPoint Health faced severe shortages of psychiatrists and neurologists. By partnering with Access TeleCare to launch virtual neurology and behavioral health programs, they now deliver expert care to patients on demand across its system serving an area that stretches from Nebraska through Iowa to Illinois.
Today, Access TeleCare’s teleBehavioral Health and teleNeurology programs provide timely, high-quality care to patients at UnityPoint Health’s emergency departments and inpatient units, delivering:
✅ Over 400 behavioral health consults per month.
✅ More than 130 neurology consults per month.
✅ 300 percent revenue increase after implementing teleStroke program.
✅ Avoided $1.7 million in annualized boarding costs.
✅ 281 percent ROI achieved after implementing virtual behavioral health.
This on-demand access to board-certified specialists ensures faster diagnosis and treatment, directly improving patient outcomes and reducing the need for costly locum staffing.
“Timely intervention is critical for quality care, and having on-demand access to a provider has been extremely beneficial,” said Stephanie Johnson, MHA, executive director of system virtual care for UnityPoint Health. “We just don’t have the in-house capacity to handle that workload alone.”
Access TeleCare’s specialists work seamlessly through , ensuring a smooth, technology-enhanced care experience. These virtual visits don’t just fill staffing gaps — they create true connections between providers, patients, and on-site teams, supported by Access TeleCare’s focus on Breaking Through The Screen™, which ensures compassionate, patient-centered virtual care.
