From 24/7 inpatient coverage to 100 percent coverage for its intensive outpatient program, Oceans Behavioral Hospital Lake Charles delivers continuity of care for its patients and operational efficiencies for its entire care team through telemedicine.
Prior to deployment of the telemedicine behavioral health program, patients stepping down from inpatient treatment were experiencing wait times for outpatient appointments of four to six months.
With Access TeleCare, appointments are available within seven to 10 days.
“Having the same providers see patients in an inpatient setting and then get to see the patients develop and improve through the outpatient program is beautiful to see,” said Misty Kelly, administrator with Oceans Behavioral Hospital Lake Charles. “Access TeleCare’s clinicians stay engaged throughout that entire process as another member of our team.”
Comprehensive Virtual Coverage for Inpatient & Outpatient Care
When behavioral health hospitals deploy Access TeleCare across both inpatient and outpatient settings, patients can continue seeing the physician they know and trust throughout their treatment plan. Patients who have seen a telemedicine clinician in an inpatient setting are just as comfortable seeing a telemedicine physician in an outpatient setting, as Access TeleCare maintains the same compassionate and accessible approach to patient encounters, regardless of the care setting.
For the hospital, on-site teams enjoy improved efficiencies working with the same clinicians across both care settings. Access TeleCare delivers unparalleled continuity of care across inpatient and outpatient settings in a way that only the flexibility of telemedicine can create. This leads to shorter follow-up times and a seamless transition for patients moving from inpatient to outpatient care.
Watch the video to learn more about the inpatient and outpatient benefits of virtual care through Access TeleCare.
