Access TeleCare’s behavioral health providers fit into your teams’ workflows and schedules to avoid disruptions in care and service.
No longer does a single provider’s schedule need to dictate rounding or coverage availability. With decreasing lengths of stay, avoiding any time lost due to coverage gaps is critical. With a dedicated pod of virtual behavioral health professionals, hospitals have access to psychiatric expertise when and where they need it.
“Every piece comes together, and the patient becomes the center of our hub instead of in the past it was always about just the provider,” said Misty Kelly, Administrator, Oceans Behavioral Hospital Lake Charles. “With this partnership, everything’s revolving around the patient.”
Flexibility and Availability Power Patient-Focused Virtual Care
For on-site teams at Oceans Behavioral Hospital Lake Charles, Access TeleCare’s flexible care model was a breath of fresh air.
Relying on a single local psychiatrist sometimes created challenges for the hospital if scheduling conflicts meant they were not available. With Access TeleCare’s pod of psychiatrists and psychiatric mental health nurse practitioners, the hospital gained 24/7 availability and flexibility to ensure uninterrupted coverage for patients and for consultations. A dedicated pod of behavioral health professionals ensures there is always a knowledgeable provider to step in in the event of sickness, vacation or other scheduling disruptions, and care stays on schedule.
“Before Access TeleCare, everything revolved around the [on-site] psychiatrist, and we had to cater to them,” said Justin Goodfriend, RN, Oceans Behavioral Lake Charles director of nursing. “The great thing about Access is that they cater to us. They’re available 24/7 no matter what and always willing to work with our staff and be flexible to help make our lives a little easier.”
Watch the video to hear more from Oceans Behavioral Hospital Lake Charles staff and see how a dedicated team of behavioral health professionals can support your staff and ensure uninterrupted care for your patients.
