Key Benefits for Health Plans
- Increase access to care: Cut long wait times of weeks and months down to days and hours.
- Reduce barriers to care: Allow members to access care from the comfort of their homes, without the need to travel to a physical clinic.
- Reduce medical costs: Reduce the risk of ED visits and readmissions and improve medication adherence.
- Improve health outcomes: Timely and convenient access to mental health care improves health outcomes and overall quality of life.
- Improve quality of care metrics: Improve HEDIS scores and STAR ratings related to aftercare follow-up, medication adherence, patient satisfaction, and readmission rates.
- Increase member engagement: Offering virtual behavioral health services can increase member engagement and satisfaction. Members are more likely to choose a plan that offers comprehensive and accessible behavioral health services.
