The benefits of an Access TeleCare telemedicine partnership don’t stop with 24/7 availability of behavioral health professionals to diagnose and manage treatment plans.
Access TeleCare’s programs also provide comprehensive operations support for on-site teams, including scheduling, utilization management, native EMR documentation, and quality improvement. For example, they support the admission and discharge processes, no matter the day or time, and they are available to facilitate documentation needs for insurance coverage.
Dedicated Medical Director Oversight via Telemedicine
For our hospital partners, a dedicated medical director is part of the package.
With an Access TeleCare behavioral health program, behavioral health hospitals gain a professional who attends quality and performance improvement meetings and works with on-site staff on education and quality improvement issues, such as falls, violent outbursts, or medication adjustments that can help improve the patient’s condition.
“[The Access TeleCare partnership] has improved our quality, our engagement, the overall scope of how we look at the continuum of care, not just the patient itself, but the quality of the services,” said Misty Kelly, administrator at Oceans Behavioral Hospital Lake Charles.
Watch the video to see our program with Oceans Behavioral Hospital Lake Charles in action and hear what hospital staff are saying about their partnership with Access TeleCare.
