Since 2004, Access TeleCare has been a visionary telemedicine pioneer. From our origins working with a handful of rural Texas hospitals to today being the nation’s largest acute specialty telemedicine provider, our journey has been one of vision, standard setting, and innovation. That innovation includes pioneering virtual “Code Blue” programs that adhere to clinical best practices and recommendations, deploying advanced practice providers both in-person and virtually to augment our capacity and patient engagement strategies, and continually adding new specialty programs from cardiology and infectious disease to nephrology and endocrinology.

We take our role as innovators seriously and that includes employing at the executive level a chief clinical innovation officer. That role is singularly responsible for leading our clinical and administrative strategy to marry clinical quality and data analytics to deliver superior clinical outcomes for our clinical partners and patients. Our chief clinical innovation officer, Dr. Jason Hallock, himself marries a background in business and in medicine to bring an unparalleled understanding of the potential for telemedicine to transform healthcare in the U.S.

Dr. Hallock’s latest opinion piece, published for the Forbes Business Council, Rethinking Innovation in Telemedicine, positions telemedicine’s advancement within a long, storied tradition of American innovation that includes both technology products, such as the iPod, as well as new models of doing business, as pioneered by Ray Kroc with McDonald’s.

What telemedicine has done, post-pandemic, to innovate, describes Hallock, is iterate, build, and combine tools and processes in new ways so that progress is continually advanced in the patient and provider experience. “[I]nnovation is not the result of a single visionary but the product of thousands of leaders, clinicians, technologists and support staff slowly and painstakingly iterating, building and, yes, sometimes disrupting what has come before,” writes Hallock.

With that view of innovation, Access TeleCare deployed more than 350 new telemedicine programs in 2023 alone and has delivered more than 2.5 million virtual patient encounters. The future is bright for telemedicine innovation, and Access TeleCare looks forward to being the standard bearer.

Read the full Forbes piece here.