Expanding Access to Infectious Disease Care: TeleInfectious Disease Program Success
Access TeleCare Partner Case Study
The Challenge
Hospitals are taking advantage of telemedicine like never before, providing access to hard-to-recruit specialists when patients need them most. To address the growing demand for specialized care and reduce patient transfers, a hospital in Alabama partnered with Access TeleCare to implement a teleInfectious Disease program. Its initiative leverages telemedicine to provide comprehensive infectious disease care for complex cases directly within the hospital in collaboration with other on-site providers, minimizing transfers and improving patient outcomes.
The Solution
By enabling real-time consultations with infectious disease specialists, the program has significantly enhanced the hospital’s ability to care for high-complexity patients, aligning with its mission to deliver exceptional care and optimize resource utilization.
Through its partnership with Access TeleCare, the client hospital launched a teleInfectious Disease program that connects on-site providers with infectious disease specialists in real time.
Program Components include:
- Virtual consultations to support hospital care teams.
- Comprehensive protocols to manage a wide range of infectious diseases, including sepsis and drug-resistant infections.
- Training and integration support to ensure seamless implementation.
“Telemedicine programs, like teleInfectious Disease, are transformative solutions for enhancing care delivery, reducing transfers, and driving sustainable revenue growth. Doing it efficiently and effectively means utilizing our team of world-class specialists along with a suite of best practices designed to customize with each hospital and health system’s unique needs.”
– Jade Le, M.D. | Chief of Infectious Disease for Access TeleCare
Keys to Program Success
Full integration with on-site teams is a major factor in the program’s success. Access TeleCare’s infectious disease experts consult with and manage care alongside on-site hospitalists as soon as patients are admitted, guiding treatment decisions and minimizing antibiotic use as appropriate.
Results:
+74% net infectious disease revenue
74% increase in net infectious disease revenue compared to pre-COVID years.
+50% high-complexity patient care volume
4.2% growth in infectious disease revenue
4.2% growth in infectious disease revenue in the program’s first year, with sustained revenue increases post-pandemic.
Reducing the need for transfers
Enhanced hospital capacity to retain high-complexity patients, reducing the need for transfers.
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