Access TeleCare was founded in 2004 by a group of physicians with a vision to deliver high-quality, high-acuity specialty care at scale through technology. Our mission ever since has been to provide timely access to high-quality specialty care – inpatient and outpatient – to measurably improve patient outcomes and support hospitals’ financial sustainability.

Developing Sustainable Programs

Too often, technology has been foisted on the health care system, and its promises go unrealized. So, we designed a new process. Every telemedicine partnership we enter into with a hospital is designed and implemented around the goals, protocols and practices of each hospital. We are accountable to those. For our success and yours, we work with on-site physicians, nurses and information technology staff to ensure they are comfortable with our partnership before we see a single patient. And, we work to make telemedicine an easier lift for cash-strapped hospitals. For telemedicine to be within reach of only the largest health systems runs counter to its very promise and utility – of increasing access to care in underserved areas and for underserved populations. We work with every partner hospital to make telemedicine programs financially feasible to implement and, more importantly, to sustain.

Dedicated Pods of Specialists

Our telemedicine model dedicates a group of physicians to each hospital we work with. These physicians become part of the care team, even though they are not physically present. We prioritize the ongoing collegial relationship between the virtual physician(s) and the on-site health care professionals, whether that’s other physicians, nurses, respiratory therapists, or pharmacists. The success of our model is the result of this purposeful team-based approach.

Our team also manages all the credentialing documentation, licensure, and certifications of all our physicians. Our in-house credentialing team works directly with each hospital to make sure all of our physicians are ready to work at the time of launch.

Integration With Hospitals’ Medical Staff

The Access TeleCare team believes in full medical staff integration, including with nursing and other ancillary staff. Our physicians are accountable to your medical staff’s protocols, goals, and standards of care.

Partner hospitals call our physicians directly instead of navigating call centers. And, we proactively contact hospitals’ on-site staff to huddle before and after each shift. Our physicians and your nurses are on a first-name basis, and proactive communication is encouraged and promoted.

EHR Compatability and Integration

Access TeleCare believes in the importance of working natively in each facility’s EHR. All of our physicians, without exception, document in real time in the hospital’s EHR.

Our approach decreases time to implementation. More importantly, it builds rapport between onsite and online clinicians, reducing waste and inefficiency. As part of our training program for our physicians to excel in telemedicine, we include knowledge of and familiarity with all leading EHRs.

Billing and Revenue Cycle

Access TeleCare has a dedicated in-house team to manage payer contracting and payer credentialing. We have the capacity to acquire payer contracts and participate in Medicare and Medicaid programs in any state. To our knowledge, we are the only acute telemedicine providers with an in-house strategy for payer contracting and credentialing. The offsets we gain by maximizing billing and collecting help make our telemedicine programs more affordable for hospitals.

Community Engagement

The community is a key stakeholder in any telemedicine program’s success. If hospitals want to retain more of their local patients by offering a telemedicine service line, potential patients need to understand that service, how it works, and the level of care they can expect.

We meet with potential patients before program launch to answer questions, give an opportunity to meet the doctors, and demonstrate the technology.

CLINICAL  EXCELLENCE THROUGH TELEMEDICINE

The future of specialty care is telemedicine.

The future of specialty care is telemedicine.

Why are so many hospitals and health systems deploying specialty telemedicine in their inpatient and outpatient facilities?

The U.S. projects a shortage of more than 34,000 specialty physicians by 2034. Forty percent of physicians will reach retirement age in the next decade. And in rural communities, nine percent of physicians are asked to care for almost a quarter of Americans.

Specialty telemedicine is a powerful solution.

Solutions we provide >

Why is the use of eICU use growing

There are several reasons that the use of eICU is growing:

  • Physician shortages make it hard to recruit enough intensivists to staff appropriately.
  • An aging population means that there is more demand for services.
  • The COVID-19 pandemic has highlighted the need to protect providers so that they can avoid exposure and continue to treat patients
  • With high demand and not enough supply, physicians experience burnout trying to make up the gap.
  • The rapid acceleration of the adoption of technology, like mobile phones, means consumers expect more convenience in their healthcare.

eICU coverage can also help hospitals who have critical care physicians on staff, allowing them to offload some of their work and gain visibility into what is happening across the hospital and leverage their own skillset more broadly.

“As community hospitals, we have to reduce the burden of transfers and travel for our patients and their families.”

“As community hospitals, we have to reduce the burden of transfers and travel for our patients and their families.”

Access TeleCare brings specialists to your patients, at your hospital and clinics.

See how it works >