A telemedicine platform should be backed by a partner who invests heavily in innovation to deliver continual improvements to its partners and involves them in the innovation process. Dedicated client success team members should always be seeking feedback on potential new features and functionality. Clinical leadership should also drive improvements in the platform. Healthcare technology experts should implement changes in agile development practices.
When an organization chooses to implement a telemedicine program, there can be considerable investment in time, money, and resources: staffing, technology, training, and management. Having a partner who continually innovates brings more value to that investment.
To continue to propel telemedicine to the forefront of general medicine, it is the responsibility of technology providers to invest in the future of the industry at large. How? By continually providing next-gen solutions—software and hardware—that empower medical providers to push beyond the limits of how telemedicine is used today.