National Park Medical Center
Securing specialty care in a commitment to their community and investing in the right care closer to home.
Through telemedicine, Access TeleCare’s teleNeurology services helped National Park Medical Center treat complex neurological cases locally, reduce the need for transfers and build trust with patients who can count on the local hospital to provide the specialty care they need.
Providing Local Neurology Care
Hot Springs, Arkansas-based National Park Medical Center is a 163-bed hospital serving not just Hot Springs but other communities in and around Garland County as well, including hospitals in those areas.
Meeting the needs of those hospitals and their patients in the secondary service areas was one of the reasons the hospital partners with Access TeleCare for teleNeurology services. The hospital was having difficulties recruiting a local neurologist, and having 24/7 access to a teleNeurology pod of specialists was a perfect solution.
One of Access TeleCare’s key differentiators is full integration of its specialists with a partner hospital’s on-site teams, documentation protocols, and other operational processes.
See how Access TeleCare’s teleNeurology program helped National Park Medical Center build patient trust through localized, consistent care.
Doing as much for their patients as possible and providing complete care is integral to health care clinicians’ satisfaction with their work.
Casey Willis
Chief Operating Officer
National Park Medical Center
“Part of the reason our providers love the services that Access TeleCare provides is because they’re acting just like part of our medical staff.”
Integrated Workflows to Ensure Telemedicine Success
National Park Medical Center launched a teleNeurology program with Access TeleCare in July 2023, citing the seamless integration of the Access TeleCare teleNeurologists into existing workflows as one of the aspects it found most appealing and integral to the program’s acceptance with on-site staff.
Focusing on Patient Transfers is not just about Reducing Outbound Transfers
When hospitals think about transferring patients, it’s usually about patients needing outbound transfer to a higher-level facility to have their specialty needs met. But, some hospitals are thinking about their capacity to accept inbound transfers from other hospitals in the region and turning to telemedicine to help them do that.
