At Access TeleCare, we believe the screen should never be a barrier to human connection. That’s why we’ve built a philosophy — and a system — called Breaking Through The Screen™️.

This isn’t merely about better lighting or clearer audio. It’s about clinical presence. It’s about empathy. And it’s about building trust between a provider and a patient, even when they’re miles apart.

To highlight real experiences from Access TeleCare physicians who’ve made patients feel seen, heard, and safe at their most vulnerable moments, we dig deep into their practice to convey how their work at hospitals and clinics across the country is making a difference for patients. Whether it’s a critical care patient isolated during the early days of COVID, or someone stranded in rural Montana during a snowstorm, the message is the same: Connections can heal.

Breaking Through The Screen™️ is a mindset. It’s also a training program that memorializes and standardizes a practice that reinforces the very reason physicians choose to enter the medical field: to help people. And it’s our commitment to delivering excellent virtual care that still feels deeply personal.

Watch the video and see what it means to connect on both sides of the screen.