Access TeleCare Mobile Application Privacy Policy for Providers

Effective April 4, 2019


Access TeleCare takes very seriously its obligation to protect the confidentiality of your personal information. Access TeleCare’s mobile applications for healthcare providers are intended to connect to servers and systems to provide you secure, mobile access to those systems.

This Privacy Policy

This Privacy Policy describes how Access TeleCare’s (“SOC”) mobile applications for providers (our “Applications”) use, store and transmit information and data. By using our Applications to connect to a healthcare provider, you consent to this Privacy Policy. Access TeleCare may modify this Privacy Policy at any time effective upon its posting. Your continued use of our Applications constitutes your acceptance of this Privacy Policy and any updates. Your use of our Applications is subject to the of the applicable Applications’ End User License Agreement.


Connections to Healthcare Institutions

To use our Applications, you must have an account with a healthcare institution that uses Access TeleCare’s software. Your use of our Application with that healthcare institution may be subject to that healthcare institution’s policies and terms. You understand that while connected, or attempting to connect, to a healthcare institution’s system, the healthcare institution may collect, store, process, maintain, upload, sync, transmit, share, disclose and use certain data and related information, including but not limited to information or data regarding the characteristics or usage of your device, system and application software, and peripherals as well as your personal information, location data and other content.

Please contact your healthcare institution if you have any questions about their policies or terms.

Using Third Party Tools and Features

If you use any third party tools and features, such as speech-to-text dictation or third party video, your use of those features is subject to the terms and policies of those third parties. If you have any questions about those terms or policies, you should contact your healthcare institution or the third party provider.


The security of your information and data while using our Applications is very important to us. Our Applications employ a variety of technical safeguards to protect the confidentiality, integrity, and availability of your personal information including supporting Transport Layer Security (TLS)/Secure Sockets Layer (SSL) certificate technology and encryption.

In addition, healthcare providers with whom you connect may use a variety of physical, administrative and technical measures to protect your personal information.


If you have any questions about this Privacy Policy, you may contact Access TeleCare at or by mail at Access TeleCare Privacy, 1768 Business Center Drive, Suite 100 Reston, VA 20190.